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Rafte & Company Introduces IS Helpdesk

Remote, On-Call Legal Technology Help Desk for Law Firms With Technology Problems

HOUSTON, TX -- (MARKET WIRE) -- 06/15/06 -- Rafte & Company, a leading provider of strategic technology consulting services for law firms, has introduced IS Helpdesk, a remote, on-call legal technology help desk. Designed specifically for law firms, IS Helpdesk can help reduce wasted time and increase productivity by having legal technology experts on call who can quickly address technology problems.

Maintaining an in-house help desk staffed by information technology (IT) experts can be cost prohibitive for the vast majority of law firms. IS Helpdesk is a cost-effective alternative that levels the playing field by providing law firms on-call access to highly trained legal technology experts.

"IS Helpdesk enables law firms to concentrate on doing exceptional legal work and maintaining positive client relationships rather than trying to fix technology problems," said Dena Rafte, president and CEO. "The fact that the service is on-call provides total flexibility, which enables law firms to meet changing business conditions and staffing needs."

IS Helpdesk can address problems with the following legal technology applications:

--  Document management;
--  Microsoft Office applications - Word, Excel, PowerPoint, Access, and
--  Desktop support;
--  Legal accounting;
--  Litigation Support databases;
--  Docketing;
--  Remote access;
--  Problems with mobile devices, wireless devices such as PDAs; and
--  Spyware and malware problems.

Rafte & Company's IS Helpdesk is flexible and affordable. Users can choose a flat monthly fee that gives everyone in the firm access, or an hourly fee for each help desk contact.

More information about IS Helpdesk is available by calling (800) 396-9390, visiting or e-mailing [email protected].

About Rafte & Company

Based in Houston, Rafte & Company is a leading provider of strategy and technology consulting services for law firms and other professional services firms. Established in 1983, Rafte & Company specializes in designing, implementing and managing strategic business solutions that accelerate growth by aligning a firm's processes, infrastructure, strategy and culture with a clear understanding of the current and future wants and needs of clients and prospects. Learn more about Rafte and Company at or by calling 713.993.9637 (call toll free: 800.396.9390).

Dan Keeney, APR
DPK Public Relations
(832) 467-2904
Email Contact

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